I was thinking about this exact article content today. Whenever I first jump onto to the internet, I immediately check my facebook account and see what’s new and then Google Reader to see new articles fed to me via RSS and then my various email accounts.
But Facebook and other forms of social networks have started to eliminate email inboxes. We no longer swap email addresses with new people we have just met – its now “facebook me” , or “add me via facebook”. Before that it was “give me your number” and then “drop me an email”.
I’m using less email today and more of facebook and other tools like twitter, LinkedIN, yammer to see what people are up to. It’s much faster to do some microblogging via my facebook status or tweet it, then to drop an email to 20 people.
The other thing is, I don’t see why more transactions are completed within facebook or other social networks. To me these are like portals to the internet, where one day we could be doing banking transactions, searching, reading news, applying for jobs, buying goods and services through them. I’ve read that some people are trying to develop this, and it makes sense since we spend so much time within these networks anyway.
But it’s still going to be a long time before social networking eliminates email inboxes. Consumers and business people still prefer email as a form of communication. It is a much more trusted than blogging. Something like 20% of consumers trust blogging, though that percentage gets up to 40% amongst actual bloggers. I do believe that social networking and in particular RSS will replace email, as more people use these tools and the next generation arrive into the workplace.
Personally, I subscribe to about 15 different blogs / newsletters via RSS. I did it initially because I wanted to try it out, but its so awesome! I get regular updates and the newer stuff moves to the top. If I dont read the older stuff that’s ok, and I can quickly scan all the articles that I want to read. RSS isn’t widely used amongst friends and colleagues, but it should be!!! Instead of clogging up your inbox, it actually frees it up.
I’m out like email,
The old method of advertising is interactive marketing. The term is misleading. Most people think it means that there is some type of interaction on the part of the person advertised to, and there is. But, it is not conversational. Instead, the advertiser wants you to interact with their campaign in a specific set of steps. Following the call to action and visiting a website for instance. It’s the push to make you do something. Live this image. Buy this now.
Social Media Marketing is just the opposite. It’s the pull of the tribe. The tribe already has your trust so the actions they take are ones you align with. On a larger scale, it’s the allure of belonging in the group as you take action together. “I am doing this so why don’t you do it with me?” On an individual level, the attraction is to behave the same way to get the same results that benefits your fellow tribeswoman or tribesman. “She looks hot! I want to look hot too. I want to go to her hairstylist” and you do. Social Media Marketing uses the power of attraction.
While advertising tries to use the same tactic, with a billboard for instance, of a gorgeous woman telling you the benefits of the salon, it doesn’t have the same impact because it’s pushing you to go. It is not pulling you in as a trusted friend. Your friends have your best interests at heart and advertisers do not. Social Media Marketing is based on building trust and that foundation will make Social Media a dominant player in Marketing.